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(More customer reviews)DO NOT BUY A PRINTER FROM DELL! We originally purchased a Dell 1815 MFP from Dell. This machine was the biggest P.O.S. I've ever worked with. It was constantly disconnecting randomly from the server, making the scan function completely useless for us. (Unless we wanted to scan to a computer and then move everything over to the server.) There were also problems with the 1815's envelope grabber- it always jammed. Our IT guy called Dell numerous times for the same problems, and each time they just sent us a new machine. When that new machine came, we'd end up swapping one problem for a new one. After several of these calls, Dell decides they're going to send a Dell 2335dn MFP. They claimed this one was newer, had more bells and whistles, and didn't have the problems that the 1815 had. Boy were they wrong!
We are on our 3rd Dell 2335dn. It is constantly just freezing up and the screen says "Initializing" like it does when you start up, but during this time you can't print, scan, or accept faxes and it won't snap out on its own. You have to turn it on, wait a bit and then turn it back on. Each time I called Dell Tech Support, I was on the phone 30-60 minutes and had to deal with outsourced folk in India who didn't know anything about the way the machine even works and were never able to tell me if this is a common problem with these machines.
At first, I opted to have a Dell tech come to work on the machine. Why pay our IT guy to come fix it if it was still under warranty, right? Wrong! Twice, they sent someone out, that person replaced some parts, and twice the printer still froze up! Finally, I gave in and just asked them to send a replacement. Our warranty is almost up, so I wanted to take advantage of it while we could. But, alas, even with a brand new machine, it still continues to freeze up. I will never purchase a Dell printer again, either for business or personal use.
Click Here to see more reviews about: Dell 2335dn Multifunction Monochrome Laser Printer Copier Scanner Fax Max Resolution up to 4800x4800 - Max Printing Speed 35 PPM - Duty Cycle 35000 PPM - Max Sheet Size Legal - Ethernet, USB - 128MB RAM - Postscript, PCL
Enjoy printing, scanning, copying and standalone faxing with the Dell 2335dn Multifunction Laser Printer. It gives you vivid and crisp prints at up to 35 ppm for LTR paper formats (actual print speeds will vary with use). The impressive 24 -bit full color scanner and 50-sheet Duplex Automatic Document Feeder (DADF) work together to scan media at up to 600x1200 optical dpi, with the ability to scan directly into e-mails or other applications. Additionally, it copies media at a speed of up to 35 cpm in Single Document to Multiple Copies (SDMP) and 21 cpm in Multiple Document to Multiple Copies (MDSP) at 600x600 dpi optical resolution. The integrated facsimile is compatible with ITU-T Group 3 and is applicable to Public Switched Telephone Network (PSTN) or behind Private Automatic Branch Exchange (PABX). The facsimile offers a transmission speed of up to 3 seconds/page (Transmission time applies to memory transmission of text data scanned in Standard resolution with ECM using only ITU-T No.1 Chart). This printer includes the Dell Toner Management System - an intelligent software program that monitors your toner level and notifies you when your ink levels are low.
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