Xerox WorkCentre M20I Multifunction Printer Review

Average Reviews:

(More customer reviews)I bought this machine about 1 month ago for my home office. I print contracts, send/recieve many FAXes, require legal size paper handling and needed a good copier that can handle 40-60 pages in the auto-feed tray. I also wanted two paper trays that could hold a lot of paper. I tried one of the lower end HP (7100?something) and it was .. let's just say a bad experience.
In a nutshell, this multi feature product seems to work well for what I need. If you run a home business, put it away from you because it's warm until it goes into energy-save mode. You can program the time-out period, so that's cool. It's also loud when printing, so make sure you aren't bothering anyone when working from home at night or in the morning.
The scanning software isn't very good. it comes with the PaperPort program as well as OmniPage - both programs I haven't used before. The scanning requires that you place the document in the auto-feeder tray and not on the glass itself. I don't like that because it can scan "crooked" if it doesn't feed perfectly. Also, note the following:
- The output tray deposits docs to the left, but loads to the right.
- The cords (USB, power, printer-cable, phone jack) are on the left side of the machine and NOT on the back - more convenient from my perspective.
- This machine is expensive - $2,200+ when adding the optional second paper tray and a toner cartridge to replace the half-life one it comes with.
- I don't require network printing, but it does support that feature (M20i unit only). I connect via the USB port. It saw it immediately when I hooked up out of the BOX on my XP-based computer.
- The Setup software seemed kind of "old" because MS XP (my OS) didn't have drivers for this hardware. The scanning software that it comes with isn't very good - PaperPort, I believe. It's just slow to run and not very user friendly. If you have another TWAIN program, plan on using it for the scanning function.
- The USB cable is only 6 feet long, so plan on buying a 12-footer to move tha machine far enough away from your work area.
This machine is large and also heavy - 50+ pounds. It's much larger machine than the typical HP or Brother multi-function product offering (FAX/Print/Copy) that you'd buy at COMPUSA. For the record, I purchased this from an authorized dealer - someone that "I KNEW" so I could get all over if I had a problem. Also, I had to buy a printer cart because this machine isn't made to sit on your desk - or even under it. If you have the two trays installed, you should know that it's very tall when sitting on a normal size SoHo desk, so keep that in mind.
Bottom line - it does what it was made for. It's a heavy duty, small business copier that also sends/receives FAXes and scans.


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WorkCentre M20i Duplex Laser Printer/Copier/Scanner/Fax

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Brother MFC-9840CDW Color Laser Multifunction Center with Wireless Interface and Duplex Review

Average Reviews:

(More customer reviews)I have waited many many years for the perfect all in one COLOR LASER....and this is it + more! I bought mine from a local store and have had it about a week. It comes in a huge box, but don't worry, this MFC is large but not too large compared to the other Brother mono laser all-in-ones (of which I have owned three over the years). The print quality is EXCELLENT and very fast for full color (21 pages per minute). My only initial concern was that it creased envelopes when printing on envelopes......but after consulting the manual there are fuser tension adjustment switches that solves that for perfect envelope printing (Settings, A, B and Envelope). I had compared many all-in-one color laser machines for many years (including recent ones from Xerox and HP). I was surprised that HP hadn't come out with a great, feature rich one yet. Brother beat HP to the punch and it is a knockout for sure. I am replacing a higher end Minolta color laser with flatbed scanner, a Brother MFC mono, and an HP mono workhorse with this ONE MFC-9840CDW!!! I am very very picky with print quality but this one is great! Bonus features are built-in duplex scanning, duplex printing, and wireless network capability! The replacement supply costs are also very reasonable and lower than most of the other color laser brands. Brother truly has a winner on its hand with the MFC-9840CDW!!! Thank you Brother....I LOVE IT!

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The MFC-9840CDW is the ultimate color laser Multi-Function Center business solution that offers superior quality color laser printing, faxing, copying and scanning? with built-in wireless and Ethernet network interfaces. It delivers superior quality color and black laser output at up to 21 pages per minute. It also features automatic duplex printing, copying, faxing and scanning?, a legal-size document glass and a 50-sheet auto document feeder. A USB direct interface allows you to print directly from a USB flash drive or PictBridge enabled camera. High capacity replacement toner cartridges are available to help keep your cost per page low, too.

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