HP LaserJet 3390 All-in-One Printer/Copier/Scanner/Fax (Q6500A#ABA) Review

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(More customer reviews)Having owned an HP 3330 multifunction (from 2002) I thought this new 2006 model can only be better. Well, it is in some ways....I guess.
The 3390 adds duplex printing and has a built-in JetDirect for network based printing and sharing, but other than that it doesn't seem to be any different than the recently discontinued 3380. And for that matter its not a whole lot different than the 4 year old 3330. Fairly sad product innovation on HP's part considering that the competition is offering some credible new features in this class of product.
Comparing the new Brother 8860DN and the HP 3390 side by side proves the Brother is superior in most things. Since this is an HP 3390 review, I'll refer you to my Brother 8860 review for more details.
Its not all doom and gloom with the 3390, I just feel for the $700 price they are asking, HP could have added a bit more innovation.
Things missing from the HP that I wish were included:
1) duplex scanning from document feeder
2) faster scanning (its S-L-O-W)
3) a legal size scan glass (realtors still use legal paper)
4) fax forward to email
Other annoyances:
The 3390 has only been out for a few weeks, however they've already revisioned the software from V1.0 to V1.1 and now V2.0. HP has also released two firmware updates in that tims as well. Sounds good, assuming all problems are resolved, however they are not! In the couple days I used this printer, I found the following issues:
1) the TWAIN interface for the scanner will often give warning messages about the document feeder and these warnings don't make sense. Bypassing them resolves the problem. Plus the TWAIN interface counts the pages backwards (ex: 6 of 2 instead of 2 of 6).
2) I have experienced issues where printing a document from Word will cause all text to be truncated on the paper.
3) TWAIN interface will not work with the Windows XP built-in fax program.
4) If you turn off your 3390 the HP toolbox program will sometimes hang.
So, all in all its a decent machine. For anyone looking for a no nonsense multifunction this will do the job. For $200 less you can also get the Brother 8860 that will do everything the same plus more.

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The HP LaserJet 3390 All-in-One Printer/Copy/Scanner is a revolutionary office machine that prints, copies, faxes, and scans. Its versatility, productivity, fast performance, and legendary HP reliability make it a must for every business. The LaserJet 3390 offers high-quality black-and-white printing, black-and-white copying, black-and-white faxing, and black-and-white and color scanning. Supremely efficient and incredibly convenient, this all-in-one unit will help increase office productivity. The Performance You Need The LaserJet 3390 is designed to let you accomplish more work in less time. This system makes high-quality copies and prints at speeds of up to 22 pages per minute (ppm), so it won't hold you up or slow down your busy workday. In fact, the LaserJet 3390 delivers fast first-page out speeds of less than 11 seconds when copying, and less than 8.5 seconds when printing so you won't waste valuable time waiting for output. In other words, with the LaserJet 3390 you can pick up your completed job before most other devices have even begun to warm up! You'll also enjoy superior quality with genuine HP cartridges. With HP Smart printing technology, the HP print cartridge and the device work together to achieve consistent, outstanding print quality, enhanced reliability, and a system that is easy to use, manage, and maintain. Automatic alerts let you know when the cartridge is low or out, and you can depend on convenient online ordering with HP SureSupply. The enhanced finishing features also allow for greater flexibility while standard automatic two-sided printing helps you conserve paper. Plus, this compact desktop product multi-tasks; if someone is printing or copying, you can still receive that important fax you've been waiting for. The Productivity You Deserve The LaserJet 3390 lets you maintain your momentum with an optional 250-sheet input tray that offers a total input capacity of up to 500 sheets. This high capacity means you can print more pages with less intervention and depend on the product to be ready when you need it. The LaserJet 3390 also effortlessly handles your volume demands with a 64 MB memory (expandable to 192 MB), 4 MB FAX memory, and a fast, reliable engine. This machine can truly take on even your biggest, most complex jobs. Plus, for optimum convenience and to save you time, the HP ToolboxFX lets you interact with the LaserJet 3390 from the comfort of your own desk, with configuration, status, and support for every feature. The LaserJet 3390 prints complex documents with built-in support for HP PCL5e, HP PCL6, and HP postscript level 3 emulation. You can also easily and reliably connect multiple users with standard 10/100Base-T Ethernet networking or take advantage of easy direct connections with the hi-speed USB 2.0 port. Speed, Connectivity, and Included Software The LaserJet 3390 gives you many time and money saving options, while delivering optimum productivity. The fast print speed of up to 22 ppm, as well as the monthly volume of up to 10,000 pages, ensures that you won't waste time either waiting for jobs or continually replacing paper. The print quality is up to 1200 x 1200 dpi so you can count on the sharpness of your documents. Fast and reliable, the fax machine speed dials up to 120 numbers and 119 group dials and has a resolution up to 300 x 300 dpi. To help ensure that all your copies are clear and readable, the copier can be adjusted to reduce/enlarge each document from 25 to 400 percent while the scanner offers a hardware resolution of up to 19200 dpi. The LaserJet 3390 comes with a variety of software to keep your system running smoothly. The software package includes: HP ToolboxFX, HP LaserJet Scan, TWAIN 1.9 or WIA scanner drivers, HP LaserJet Fax, HP Fax Setup Wizard, Readiris PRO text recognition software (not installed with other software, separate installation required), printer drivers (HP PCL 5e, HP PCL 6, HP PostScript Level 3 emulation), installer/uninstaller, and for Macintosh users, HP Director. The LaserJet 3390 comes with a one-year limited warranty.
What's in the Box HP LaserJet 3390 printer/copy/scanner, power cord, HP LaserJet Q5949A black print cartridge, getting started guide, support flyer, CD-ROMs (software and documentation), control panel faceplate, ADF input support, and phone cord.

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HP LaserJet 3055 All-in-One Printer/Copier/Scanner/Fax (White) Review

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(More customer reviews)Note added October 15, 2008: Amazon still won't let me change my rating, which now would be 1 star (the lowest) based on horrendous quality control. I bought two of these and both had hardware failures within a year or two, of course outside of warranty. The one I bought for my daughter had its network card fail. She can still use it via USB, but not over the network. The one I bought for myself recently failed to scan, fax or copy when using the document feeder, which uses a separate sensing window from flatbed copying and scanning. As a flatbed copier or scanner, it still works. But when using the document feeder, the copies or scans come out blank. And, yes, I've put the paper in the right side up. I suspect that there's a separate sensor or light for that window and it's broken. On top of the horrible QC this seems to imply, my email to HP took them eight days to answer and then all they said was "this case is a hardware issue so our recommendation for you is to call 800-HP-INVENT (800-474-6836) so you can talk with a Hardware technical agent that can guide you through some trouble shooting steps to determine the cause of this problem and also give you the best solution." OK, I call and after over a significant wait time, I learn that they can help trouble shoot by phone for a fee, offer me a trade-in on a new model, or repair this one. No way am I going to waste more money on this disaster. While maybe I've just had a bad run of luck, this does not appear to be the HP I used to know, where quality was top notch.
Note added March 19 2007: Amazon won't let me change my rating from 4 to 3 stars, but I would do so if I could due to networking problems that resurfaced. I suspect that this is an issue with networked printers in general, not HP, but the time it took to solve the problem makes me wonder whether I would have bought this printer if I knew then what I know now. When the network access works, it's great, but if your network undergoes a change (I had to replace a Linksys router that went bad), be prepared to do some work. It took me several hours to get things working again. Before I had this problem, I bought one of these as a gift for my adult daughter, living in another state. She had to get the "geek squad" in to solve her similar problems, at a cost of roughly $200. The problem seems to be changes in the IP addresses in the network, and the manual didn't make it easy to figure out how to even find out the IP address that the printer currently is using. (Hint: Print a Configuration Report from the printer's front panel, using the menu. The manual does tell you how to do that, and the IP address is part of that report.) Once you have the IP address, I think getting the printer back up would be a lot easier -- but I'm not about to bring it down and find out! Hoping this helps.
I have several Macs and one Windows machine and had been using two separate printers for the two "tribes." I also had a fax machine, an old flat bed scanner, and a copier -- all taking lots of real estate. When the Samsung ML1430 that I was using on an Airport Extreme USB printer sharing system broke after three years, I decided to go with a networked printer that could be shared between the Macs and the PC. I wanted a major printer brand, and HP was at the top of that list. Why? Because Samsung had stopped supporting the Mac and, as I upgraded my OS, I had had difficulties keeping the printer working. The old driver didn't work with some OS upgrades. I hoped that a networked printer would make sharing among the Macs and the PC easy -- and to a large extent it has.
I did have minor problems getting the printer to work with the PC since I had to turn off all firewalls during the installation and Dell had two. After about an hour of on-line research and fiddling, I got it to work. Getting the Macs to recognize the printer was a snap -- sorry Redmond, Apple's ads seem on target here, though part of the problem may have been with Dell putting two firewalls on the PC.
After the initial hassle with the PC, which has nothing to do with the 3055 per se, I am very happy with all functions -- with one minor caveat below. As a printer or copier, it's fast (almost 20 pages a minute and less than 10 seconds to first page). The automatic document feeder has worked flawlessly so far -- often the Achilles heel in my experience. Some other reviews (elsewhere, not here at Amazon) noted that half-tone copies weren't the greatest and I'd agree. The pictures come out a bit dark.Some of those reviews noted that changing the default setting from text to picture (or whatever HP calls it) helps, but I haven't tried that yet which is a sign that it's not a huge problem.
I haven't used the scanner much yet, but did a few test scans which looked good. On color photos, the 300 dpi scan was poor, but setting it to 600 dpi did a nice job. The level of JPEG encoding changed from 300 to 600 dpi, with the 600 dpi scan being a much larger file, so it's not clear how much of the poor quality at 300 was due to the scanner and how much to the JPEG encoding. I also have a Fujitsu ScanSnap and will keep it since it is much faster than the HP -- but it cost as much as the HP and just does scanning, so that's not an indictment of the HP. The ScanSnap is intended only for sheet scans, not books or other flatbed material, but is excellent at what it does.
The fax features work well too, and I got rid of my fax machine, freeing up space. I haven't yet gotten rid of the copier, but might. The 3055 will enlarge and reduce by up to a factor of four -- a nice feature. Having only one toner cartridge to keep track of, instead of the three I had before (printer, copier and fax), would be nice. HP toner is about 3 cents per page, a bit more than some laser printers, but much less than ink jets and OK in my book.
The 3055 is also good on energy usage. I hooked up a power and energy meter and, after about 180 continuous hours of light use (only two of use it and we're not heavy printers), it averaged only 8 watts. When the laser engine is working, of course the power peaks up to about 500 watts, but HP has been good about making sure it doesn't use too much power when idle, while still allowing it to start up fairly quickly. I've seen the idle power drop down as low as 6 watts at times.
I'm not sure if I should have given four or five stars to this unit, with the one star loss being mostly due to my networking problems mentioned above. As I said, that's not an HP problem. So if you're looking for a networked all-in-one, consider this five stars within that category.
Note added February 22, 2008: My network did come down again, and this time I set up a static IP address for the machine. With what I'd learned in the interim, it wasn't such a big deal to do and has been working well for months. Now, I'm not worried about the network coming down and causing major problems. But you need to learn what static IP addresses work with your router (it varies!), how to set it (from the Menu on the console on the HP 3055 and choose Network Configuration, TCP/IP, Manual), and then how to tell your computer to find the device (hint: Intel Macs need the newer HP Setup Assistant and will not work with the one I had; accessible from HP's support site). On the negative side, the one I bought for my daughter seems to have a bad network card now. That cost her another $200 geek squad visit to figure out, plus now we have to figure out if it's worth fixing. My rating would now be 3-4 stars (depending if her bad card is unusual or not) if you understand networking really well or can rope a friend with that knowledge into helping you, but no stars otherwise.

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HP LaserJet 3000 3055 Laser Multifunction Printer - Monochrome - Plain Paper Print - Desktop Q6503A#ABA 74

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Laserjet CM1415FNW Mfp Clr Printer Us Ca Mx La No Ar/cl/br Review

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(More customer reviews)I purchased this item directly from HP's small-medium business (SMB) center. I was looking for a printer to replace my Brother MFC-9840CDW, which is a color/wireless all-in-one (AIO). Brother had not come out with a newer model that bettered this AIO that I have had for a couple of years. Since I was going to have to buy multiple new Brother toner cartridges for color, which would be 1/2 the price of a completely new model, I was in the market for a new AIO. My reqirements were AIO, laser, color, wireless networking and good user feedback. My Brother repair center told me that they can definitely tell the difference in HP color printers versus the other guys. Since my Brother gave out weak/light color prints, and the color accuracy was pretty bad, I wanted to like the HP LaserJet Pro CM1415fnw, which just came out and did not have any user comments.
I purchased from HP's SMB with a 30-day return policy. If you go through another center, your return period may be shorter. When I opened the box, only the main unit and an installation guide were inside. The box said I should get power/USB/phone cables and an installation CD, but they were missing. Due to a backorder delay, I was advised to order a new unit and ship the old one back. I got the drivers online and used a spare 3-prong computer-type power cable to test out the unit. Based on my findings in the rest of this review, I will be returning the HP for my money back.
I wanted wireless to minimize the cables going into my Apple Mac mini (mid-2010) which also has built-in wireless networking. I am running Windows 7 Ultimate 64-bit via Boot Camp. You initially need the USB cable so the installation software can configure the unit to your computer and router. Once that was done, the computer was able to see the HP right away. This was much easier than the Brother, which required me to manually configure both the computer and AIO, and I had to call Brother's customer service, even though I am computer savvy.
I don't need much color, since I mostly print documents, nevertheless I would only consider laser for black or color. The color is definitely better than Brother. However, the color on the HP is a little too saturated and printing color is not quite as sharp as printing black. I made a color copy of a color copy, and the saturation increased, further distorting the original image. You get starter toner cartridges that are about 60% full. HP is not the only manufacturer doing that these days.
The paper tray is a puny 150 pages. The Brother has a 250-sheet tray and I purchased a 500 sheet 2nd tray. You cannot add a second tray to the HP. Also, the HP does not have a manual feed tray for envelopes or other paper. The Brother nicely holds 3 envelopes at a time in its manual feed tray. The HP claims to have a manual feed for envelopes, but all it does is pause printing until you pull out the tray, pull out your paper, slide the guides to envelope size, insert your envelopes, close the tray, and then you may have to tell it to print the envelope (I never bothered to print an envelope from the HP after discovering how convoluted the process is). I would have likely kept the HP if it had a manual feed for envelopes, and I only had to pull out the tray to add fancy bond paper. This AIO is not made for any office work in which you print letters, unless you only print envelopes in batches. So why would any home or small office buy one?
When I print a letter to my Brother, my Word document has the first page(s) formatted as an envelope(s) and the remaining pages letter-size. The documents also have Word's Page Setup defined to pull paper from the designated tray: manual feed for envelopes, 250-sheet Tray 1 for letter-size bond paper for correspondence, and 500-sheet Default Tray (Tray 2) for regular letter-size paper for everything else.
I liked the fact that the HP has a color touchpad as its user interface. But in real use in making copies, you have to touch the screen to wake it up and then hit the print button. Dedicated print buttons would have been preferred, one for black and one for color like the Brother.
The unit stays pretty quiet and printing noise is not excessive. I do not notice the fan running as loud as the Brother after a print or copy job. It occasionally self-calibrates, but infrequent enough to not be excessively annoying. The HP's first page out when printing comes out in one-third or one-quarter the time as the Brother, which takes about 1-minute from sleep mode and acts like it is printing 3-pages before it actually prints the first page. The HP is smaller than the Brother, but I would gladly trade a little height to get a bigger tray and options for a manual feed or an additional tray.

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HP LaserJet Pro CM1415 CM1415FNW Laser Multifunction Printer - Color - Plain Paper Print - Desktop CE862A#BGJ 74

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Canon Faxphone L90 Laser Fax and Printer (2234B007AA) Review

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(More customer reviews)Great fax and copier. Quiet and energy efficient. Automatically ignores non-fax calls. So far, very reliable, with no problems. Toner cartridge cost is reasonable.

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Laser Fax and Printer with built-in Energy Saving Mode

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Brother MFC-845cw Color Photo Inkjet Flatbed All-in-One with 5.8GHz Cordless Handset Review

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(More customer reviews)I bought this product primarily because I wanted a FAX/TAD that had a cordless phone. I needed to replace my Panasonic and the store that I went to did not have a Panasonic in stock. The only fax that also had a cordless phone feature was the Brother All-in-One so I decided to give it a try. It was the worst purchase I have made in a very long time. Having an extra printer/copier around was just a bonus to me and in fact it is the only part of the machine that is not a disappointment.
The restrictions on how the TAD can be used make it complicated and ineffective. Callers who leave a message have limited time to do so and that cannot be adjusted. I have had numerous clients have their messages cut off and I think that they find it insulting. When monitoring calls I have to listen to the outgoing message each time. Also during monitoring: if the caller hangs up we have to listen to a dial tone blaring in the room for several minutes. It's very distracting. If you are in the middle of a project and do not to stop to pick up the phone you will wish you had when you hear this racket. As an added annoyance: If the caller hangs up right away you have to hear the outgoing message on top of the dial tone (both at the same time). It's hard to imagine why Brother thought that was a good feature.
The outgoing message is limited to 20 seconds for the message center to work properly. I have confirmed with customer service that there also must be a delay of 5 seconds before our outgoing message starts. I have had clients who when confronted the with the five seconds of silence when they first called have assumed that they misdialed and hung up before the message came on. It even happened to me the first time I called my number after installing the Brother MFC-845CW...
Picking up calls from a remote phone is cumbersome enough that we just do not do it. If you are used to calling your phone and typing in your three or four digit code you will not be pleased with this system.
I finally gave up and spent a $114 on another answering machine thinking I could just use the Brother for faxing and copying. I was then told that I cannot bypass the TAD on the Brother but still receive faxes without a number of new restrictions: My new TAD needs to be set to pick up on two rings if the Brother is to work as a fax machine. I am not interested in trying to run to pick up each call within two rings in order to avoid having the answering machine pick up. There is one possible way to get around this: having distinctive ring for faxes. Unfortunately that is not available though my local phone company (I am located in the Virgin Islands).
I am not alone in hating this device. The two other people working in our small office also find it intolerable. Having purchased the Brother All-in-One, and an auxiliary answering device I am still without what I needed in the first place: a TAD/ FAX with a cordless fax.
As for the the great customer service: we did not find them exemplary. The three people we spoke to did speak English (not as a first language but well enough that we were not frustrated) but we did get conflicting information. I guess it is hard to be a great customer service representative for a really bad product.
After a month of frustration I am going to discard it unless I can find someone to give it to that just wants a copier. I'll get the Panasonic that I originally wanted. I hope I can save someone else from this product.

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The Brother MFC-845cw is a powerful color multi-function center with wireless (80.211b/g) networking capabilities, making it a great addition to your home or small business office.
Color Printer The MFC-845cw features a flip-up, 2.5-inch color LCD so you can control all of its functions at a glance. Enjoy up to 27 ppm black and 22 ppm color print speed, as well as photo quality printing up to 6000 x 1200 dpi. With a droplet size as small as 1.5 picoliters you can be assured of fine details and color accuracy. The unit's front loading paper tray holds up to 100 sheets, while a photo by-pass tray holds up to 20 sheets of 4x6 glossy paper. Borderless photo printing is possible, and USB, ethernet, and wireless 80.211b/g interfaces are included. The printer works with Windows and Mac operating systems.
Color Copier With a versatile flatbed design, the MFC-845cw offers easy copying. No PC is required for copying, and you'll enjoy up to 20 cpm black and 18 cpm color copy speeds. The copier also offers up to 1200 x 600 dpi resolution, as well as multi-copying for up to 99 copies. Reduce or enlarge your copies from 25 percent to 400 percent, in 1 percent increments.
Color Scanner Use the MFC-845cw for flatbed color scanning at up to 19,200 dpi (interpolated) resolution, and up to 600 x 2400 dpi (optical) resolution. The unit includes award-winning ScanSoft PaperPort SE with OCR Software for Windows and Presto! PageManager for Mac.
Photo Capture Center Use the color LCD display to preview, print images or even an index--all without a computer. The MFC-845cw features convenient digital camera media card slots for high quality photo printing (Memory Stick, Memory Stick Pro, xD-Picture Card Type M/Type H, CompactFlash, Secure Digital, and MultiMediaCard). The memory card system also works as a removable disk drive, and there's also a PictBridge interface to print photos directly from your PictBridge-enabled camera.
Color Fax When it comes time to send a fax, you can choose black and white or color faxing using the ITU-T30E standard. A 10-page auto document feeder makes big faxing jobs a snap, while the 14.4 Kbps high-speed fax modem delivers your documents quickly. The fax machine supports caller ID and distinctive ring modes. No PC is required for faxing. You can also take advantage of 100-station auto dialing, and 32 MB of total memory means you can store up to 480 pages.
PC Fax The MFC-845cw comes with the Brother PC Fax Driver for sending and receiving faxes from your computer. The software supports fax broadcasting from your PC, as well as network PC fax send and receive. PC fax functionality works with Windows and Mac operating systems.
Message Center The MFC-845cw's built-in digital answering machine records up to 99 messages or up to 29 total minutes. The unit features a built-in 5.8Ghz digital cordless telephone handset which is expandable to four handsets, as well as a full-duplex speakerphone for hands-free operation. Volume controls for both the handset and speakerphone are provided.

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Brother MFC-9120CN High Quality Digital Color All-in-One Printer with Fax and Networking Review

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(More customer reviews)I bought this Brother printer to replace an HP 2840 color laser. I like the Brother. It's smaller and quieter. It doesn't have to calibrate a couple times a day either. Scans are way faster than the HP and the scan quality if far better than the HP. Copies and printing are great, as expected. I don't ever fax so I can't address it's capabilities there.
I found one limitation with this printer that prevented me from giving it five stars. The printer can only be used as a network printer attached to the router via an Ethernet cable or it can be a workstation printer supporting one PC attached via a USB cable. If your using Windows networking to share the printer (i.e. it's connected to one PC via USB and enabled for print sharing), it's not supported. What? You got it. Brother won't let you share the printer other than to have it setup as a network printer attached to the router.
This is an issue if, like me, the router is nowhere near the printer and you want to do a lot of scanning using the PC based utilities vs. the little screen on the printer. You can scan with it as a network printer but you can only do it using the function keys on the printer itself. You lose the benefits of the PC software based approach. If you do any volume of scanning, you want the PC utilities enabled.
I was able to work around the problem and get it working like I wanted but it took a couple days working on and off to sort out. I called Brother technical support. They kindly told me the printer doesn't support what I wanted to do and I should return the product. What? Unbelievable!!
To get it to work as a shared USB attached printer, you have to go through the CD install process on each PC. That's okay once you understand that's the process.
The only remaining limitation is quickly setting up a temporary shared user. Say your brother-in-law is in town for the weekend and needs to print. He can't use the Windows "Add a printer" function and get to your Brother printer. You have to go find the CD and do a full install for your brother-in-law to print his Mapquest directions home. It's not a huge problem but Brother should not have designed it this way.
Hope it helps somebody.

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The MFC-9120CN is a compact, yet powerful digital color all-in-one solution that delivers brilliant color printing, copying, scanning and faxing as well as excellent network connectivity with its built-in Ethernet interface. It quickly produces outstanding color and monochrome output at up to 17 pages per minute and offers flexible paper handling through its adjustable 250-sheet capacity paper tray. In addition, for envelopes and letterhead, it features a manual feed slot and straight through paper path that helps ensure excellent output quality every time. The MFC-9120CN also features a 35-page auto document feeder that allows you to copy, scan or fax multi-page documents quickly and easily.

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